Policies & Privacy
We ship via USPS First Class in the USA and Internationally. Some orders are shipped via UPS and Fed Ex as requested by customers or as size of product permits.
International customers please note: Final price does not include your country tariff or taxes where applicable.
Insurance on shipments are at the request of the customer unless the item is $50 or more and it is automatically applied by KYHBP
30 Day Return Policy - Goods must be returned in unopened packaging to receive a refund. A 15% restocking fee will be applied to all goods.
Customers are responsible for return shipping on all merchandise unless prior arrangements have been made with KYHBP.
KYHBP reserves the right to refuse refunds on items that have been damaged, opened or are custom made.
Custom made items cannot be returned.
We take your privacy very seriously. KY Hot Brown Products does not store your financial data, not do we share, sell, or anything that would compromise your personal data. That is just wrong and it is against the law. We store you contact information and that is only if you purchase and or become a part of our mailing list. You information is 100% safe with us.